Claims Support Representative I
2.
9 Goldsboro, NC Goldsboro, NC Full-time Full-time Estimated:
$39.
3K - $49.
7K a year Estimated:
$39.
3K - $49.
7K a year 11 hours ago 11 hours ago 11 hours ago Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.
M.
Best rating of A+.
With offices in Goldsboro, NC; Hartford, CT; Scottsdale, AZ; Richmond, VA; Atlantic Casualty has authority in fifty states and Washington, DC.
We value our employees and believe embracing diversity of thought aides in fostering a culture of belonging; where all are seen, heard and valued.
ACIC has been certified a Great Place to Work for the last 2 years and for 2020-2021 is ranked #33 on Fortune's Best Place to Work list of the top 100 best small and medium companies to work.
In 2021, ACIC placed #12 for Financial Services & Insurance in the small and medium workplace category.
In 2021, ACIC is #53 on Fortune's Best Workplaces for Millennials! We offer employee development opportunities through Cornerstone Learning Management System, Franklin Covey, the Institutes and Pluralsight.
At Atlantic, we are family! We care about our associates physical, emotional, and professional health.
We emphasize in wellness benefits, charity, and training programs offered.
Please visit our Careers Page for more information of the benefits and programs you will enjoy by joining the team at Atlantic Casualty.
www.
atlanticcasualty.
net/about-acic/our-careers/
Summary:
Provide technical support for the Claims Department, which involves completing assigned duties and responsibilities within designated time frames.
ESSENTIAL DUTIES AND
Responsibilities:
Answer incoming calls and assist the caller with claim information.
Take new loss reports over the phone and via fax/email.
Transfer calls to assigned adjusters.
Mail documents regular, certified, and overnight.
General clerical functions including copying and emailing.
Provide Customer Service to insureds, claimants, agents, attorneys, and outside vendors.
Perform other similar or related duties as assigned.
REQUIRED EDUCATION/
Experience:
High School Diploma plus demonstrated successful work experience.
Excellent time management skills.
Bi-lingual is preferred.
Excellent experience with office technology including keyboard skills with a high degree of accuracy.
The ability to communicate effectively and interact competently with internal and external customers.
The ability to obtain an Adjusters License.
MENTAL REQUIREMENTS:
The ability to define problems, collect data, establish facts, and draw valid conclusions.
The ability to think independently, to collect, compile and organize facts and figures in accordance with established procedures.
The ability to interpret an extensive variety of instructions in written or diagram form.
Reasoning skills and dealing with problems involving a few variables in standard situations.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to handle controls to talk or hear.
The employee frequently is required to sit and reach with hands and arms.
The employee is occasionally required to stand and walk.
The employee must frequently lift and / or move up to 25 pounds.
Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works indoors at a cubicle with a computer.
The noise level is usually moderate.
TRAVEL:
Less than 2% Answer incoming calls and assist the caller with claim information.
Take new loss reports over the phone and via fax/email.
Transfer calls to assigned adjusters.
Mail documents regular, certified, and overnight.
General clerical functions including copying and emailing.
Provide Customer Service to insureds, claimants, agents, attorneys, and outside vendors.
Perform other similar or related duties as assigned.
High School Diploma plus demonstrated successful work experience.
Excellent time management skills.
Bi-lingual is preferred.
Excellent experience with office technology including keyboard skills with a high degree of accuracy.
The ability to communicate effectively and interact competently with internal and external customers.
The ability to obtain an Adjusters License.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Goldsboro, NC Goldsboro, NC Full-time Full-time Estimated:
$39.
3K - $49.
7K a year Estimated:
$39.
3K - $49.
7K a year 11 hours ago 11 hours ago 11 hours ago Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.
M.
Best rating of A+.
With offices in Goldsboro, NC; Hartford, CT; Scottsdale, AZ; Richmond, VA; Atlantic Casualty has authority in fifty states and Washington, DC.
We value our employees and believe embracing diversity of thought aides in fostering a culture of belonging; where all are seen, heard and valued.
ACIC has been certified a Great Place to Work for the last 2 years and for 2020-2021 is ranked #33 on Fortune's Best Place to Work list of the top 100 best small and medium companies to work.
In 2021, ACIC placed #12 for Financial Services & Insurance in the small and medium workplace category.
In 2021, ACIC is #53 on Fortune's Best Workplaces for Millennials! We offer employee development opportunities through Cornerstone Learning Management System, Franklin Covey, the Institutes and Pluralsight.
At Atlantic, we are family! We care about our associates physical, emotional, and professional health.
We emphasize in wellness benefits, charity, and training programs offered.
Please visit our Careers Page for more information of the benefits and programs you will enjoy by joining the team at Atlantic Casualty.
www.
atlanticcasualty.
net/about-acic/our-careers/
Summary:
Provide technical support for the Claims Department, which involves completing assigned duties and responsibilities within designated time frames.
ESSENTIAL DUTIES AND
Responsibilities:
Answer incoming calls and assist the caller with claim information.
Take new loss reports over the phone and via fax/email.
Transfer calls to assigned adjusters.
Mail documents regular, certified, and overnight.
General clerical functions including copying and emailing.
Provide Customer Service to insureds, claimants, agents, attorneys, and outside vendors.
Perform other similar or related duties as assigned.
REQUIRED EDUCATION/
Experience:
High School Diploma plus demonstrated successful work experience.
Excellent time management skills.
Bi-lingual is preferred.
Excellent experience with office technology including keyboard skills with a high degree of accuracy.
The ability to communicate effectively and interact competently with internal and external customers.
The ability to obtain an Adjusters License.
MENTAL REQUIREMENTS:
The ability to define problems, collect data, establish facts, and draw valid conclusions.
The ability to think independently, to collect, compile and organize facts and figures in accordance with established procedures.
The ability to interpret an extensive variety of instructions in written or diagram form.
Reasoning skills and dealing with problems involving a few variables in standard situations.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to handle controls to talk or hear.
The employee frequently is required to sit and reach with hands and arms.
The employee is occasionally required to stand and walk.
The employee must frequently lift and / or move up to 25 pounds.
Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works indoors at a cubicle with a computer.
The noise level is usually moderate.
TRAVEL:
Less than 2% Answer incoming calls and assist the caller with claim information.
Take new loss reports over the phone and via fax/email.
Transfer calls to assigned adjusters.
Mail documents regular, certified, and overnight.
General clerical functions including copying and emailing.
Provide Customer Service to insureds, claimants, agents, attorneys, and outside vendors.
Perform other similar or related duties as assigned.
High School Diploma plus demonstrated successful work experience.
Excellent time management skills.
Bi-lingual is preferred.
Excellent experience with office technology including keyboard skills with a high degree of accuracy.
The ability to communicate effectively and interact competently with internal and external customers.
The ability to obtain an Adjusters License.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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